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BKM Consulting Insights Newsletter
Insights to help you communicate better with clients, prospects and employees from BKM Consulting, Inc. July 2008

in this issue

MARKETING IN AN ECONOMIC DOWNTURN

STUDY RECOMMENDS STRATEGIES AND IMPLICATIONS FOR MARKETERS IN DOWNTURN

QUOTE OF THE MONTH


 

MARKETING IN AN ECONOMIC DOWNTURN
Barb Head Shot

A recent American Marketing Association (AMA) survey sheds new light on the importance of marketing in an economic downturn.

Reducing spending mistake
Some 60 percent of AMA member marketers say halting or reducing spending on key marketing programs is the biggest mistake marketers can make in an economic downturn, according to a recent AMA survey.

From May 6, 2008 through May 16, 2008, the AMA conducted online interviews with 244 AMA members in the continental United States. Focusing on short-term tactics and sticking to the status quo are additional missteps, marketers say.

Economy having impact
In all, 66 percent of survey respondents said the current state of the economy is having an impact on their marketing plans. Marketers most often say it's a challenge in this economy to:

  • Demonstrate the value of marketing when sales are decreasing
  • Realign marketing strategies to match businesses' changing objectives
  • Focus on longer-term brand strategies

Strategies for success
To enhance marketing plans in a downturn, the AMA offered the following four strategies:

  1. Shape the message, don't slash the price.
  2. Focus on whom not to target.
  3. Stand apart from the crowd and invest in innovation.
  4. Sustain the brand.

*Story continues in next column.




Greetings - I hope you're enjoying the sunny, beautiful days of summer. I am, but as always, the time is passing by too quickly!

This month I focus on a recent study by the American Marketing Association about marketing in an economic downturn. Since I'm currently in the process of developing marketing communications plans for several of my clients, the study caught my eye.

Often when the economy sours, the "knee-jerk" reaction is to reduce the marketing budget. But, as this study shows, that isn't the best approach, and the article offers a number of strategies for success.

As always, I hope you find the articles interesting, useful, and most of all insightful!

Sincerely,
Barbara K. Mednick


  • STUDY RECOMMENDS STRATEGIES AND IMPLICATIONS FOR MARKETERS IN DOWNTURN
  • The American Marketing Association offered four strategies to enhance marketing plans in an economic downturn, according to a recent study (continued from feature article).

    1. Shape the message, don't slash the price
    Only three percent of AMA marketers say it is important for marketing functions to adjust pricing strategy to help sustain and grow business during an economic downturn.

    Implication for marketers:

  • Conduct research to understand your competitor's positioning and your target audiences' perception of the economic environment.
  • Hone and refine your messages.
  • Highlight the value of your product or service, rather than slashing the price.
  • 2. Focus on whom not to target
    Some 67 percent of AMA marketers say it is important to mitigate the impact of an economic downturn by refining target audiences.

    Implications for marketers:

  • Assess what segments of potential customers you do not want to target.
  • Don't market to inappropriate market segments.
  • Focus marketing strategies on customer segments that will produce the greatest return on investment .
  • 3. Stand apart from crowd and invest in innovation
    Sixty-six percent of respondents, or the majority of marketers, report that they would take the same amount or less risk with a new product and/or service innovation during a time of economic uncertainty.

    Implications for marketers:

  • Differentiate through innovation with a product or service that performs in a faltering economy.
  • Invest in research and development now to ensure that your company is in a position to compete when the economy rebounds.
  • 4. Sustain the brand
    Sixty-three percent of marketers say they can lessen the impact of a downturn by investing in brand building as part of their marketing plan.

    Implications for marketers:

  • Establish access to executive officers to understand ongoing shifts in business strategy.
  • Realign marketing strategies to match business objectives quickly to demonstrate a commitment to the bottom line.
  • Qualify and quantify results quarterly to establish an ongoing dialouge with executive officers.
  • QUOTE OF THE MONTH
  • "In a progressive country change is constant;...change...is inevitable.

    -- Benjamin Disraeli

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